Standardize Inspections. Track Every Finding.
From independent shops to high-volume dealerships -- Intertrak replaces paper checklists with a digital workflow that documents findings, routes them through reviewers, and schedules follow-up reminders. Works in any browser, on any device — no app to install.
The Problem
Sound Familiar?
These challenges cost RV and auto service operations thousands in lost revenue every month.
Missed Revenue
Techs flag issues, but they never get packaged, priced, or presented -- so revenue disappears after the inspection.
Service departments wrote 270M+ repair orders totaling $156B in 2024.
Source: NADA 2024Missing Documentation
Paper checklists, text messages, and camera rolls create gaps. Without photos tied to the RO, customer approvals drop and disputes go up.
Photo evidence on every recommendation builds the trust customers need to approve work.
No Follow-Up System
When "not today" isn't tracked with reminders, seasonal and future repairs quietly slip away. Structured follow-up is the difference between recovered work and forgotten work.
Declined work isn't lost — it's deferred. Without a system, deferred becomes forgotten.
Platform
One web app. From a single phone to a multi-store rollout.
Run the whole loop on one device, split it between the bay and the front desk, or scale it across multiple locations — same product, your view.
On one device
Phone, tablet, or laptop · solo crews and owner-operators
You're the inspector, the advisor, and the boss. Run the whole loop on one device — no team to coordinate, no second account.
- Inspect, report, and follow up on one screen
- Send customer reports without leaving the bay
- Your logo on every report you send
- No per-seat math, no team setup
- Your phone is your queue and your audit trail
In the bay
Phone or tablet · capture findings with photos
Built for the bay and the lot. Open the web app on a phone or tablet, capture findings with photos, and submit. No app store, no installation.
- Digital inspections with pass/fail/watch
- Photo capture for every finding
- Voice-to-text notes
- Custom templates library
- Autosave on connection drops
- Submits straight to the advisor queue
At the desk
Browser · review, send, follow up
The bigger-screen view of the same workflow. Review inspections, price estimates, communicate with customers, and track every opportunity from any browser.
- Review & price inspection findings
- Send reports via SMS or email
- Lead tracking & pipeline
- Automated follow-up scheduling
- Analytics & team performance
At scale
Multi-location operations · same loop, multiple rooftops
Run the same inspection workflow across every rooftop in your group. Each location has its own queue, templates, and team — all rolling up to a single multi-location dashboard.
- Multi-location management
- Per-rooftop templates and queues
- Roll-up reporting across all locations
- Region-level filtering and comparison
- Centralized billing and team admin
- Dedicated account manager (Dealership tier)
Built For
Every Type of Service Operation
Independent RV Inspectors
Built for the most trained inspectors in the RV industry. Your report is your reputation — give it the documentation, scheduling, and credentials it deserves.
- Pre-built RV inspection templates
- Display your certification number on every report
- Job scheduling + calendar sync (Google / Outlook / Apple)
- Custom branding — your logo on every customer-facing report
RV & Auto Dealerships
Pre-delivery, trade-in, and seasonal inspections with automated follow-up. Every vehicle touchpoint becomes tracked revenue.
- Pre-delivery inspections
- Trade-in assessments
- Seasonal readiness checks
- Multi-location management
Large Repair Facilities
Multi-bay, multi-tech standardization. Centralized opportunity tracking across every inspection.
- Team performance analytics
- Centralized templates
- Regional comparison
- Manager review workflow
Independent Shops
Professional photo-backed reports that build customer trust and close more recommended work per visit.
- Mobile-first inspections
- Customer-ready reports
- SMS & email delivery
- Free plan available
Platform Deep-Dive
The Digital Inspection Workflow
Five integrated stages that turn every vehicle touchpoint into documented, trackable findings.
Inspect
Professional Digital Inspections
Replace paper checklists with standardized digital inspections. Technicians capture findings with pass/fail/watch responses, photos, notes, and severity flags -- all from their phone or tablet. Inspection locks on completion.
- Custom templates for any vehicle type
- Photo documentation on every finding
- Voice-to-text notes for fast data entry
- Offline-resilient autosave -- syncs when connectivity returns
- AI-assisted template extraction from existing checklists
Review & Price
Manager Review & Estimate Workflow
Service managers review completed inspections in a dedicated queue. Set labor hours, parts costs, and priority for each finding. Everything is priced and ready before the customer sees it.
- Ready for Review queue with status filtering
- Inline labor and parts cost editing
- Severity-based prioritization (Critical / Urgent / Watch)
- AI writing assistant for customer messaging
- Batch review for high-volume shops
Communicate
Customer Reports & Communications
Send professional, photo-backed reports to customers via SMS or email. Customers view findings on a token-based review page with photos, recommendations, and pricing.
- SMS and email delivery channels
- Photo evidence on every recommendation
- Template-based messaging with variable substitution
- View-only customer review page (token-based access)
- AI writing assistant for message clarity
Follow Up
Time-Based Follow-Up Reminders
Declined work does not disappear. Intertrak tracks follow-up schedules, manages deferred services, and resurfaces items based on configurable time periods.
- Configurable follow-up periods (3, 7, 30+ days)
- Time-based status transitions
- Deferred work management with date picker
- Follow-up attempt tracking
- Automatic status cycling (sent / follow-up / deferred / cold)
Analyze
Reporting & Performance Analytics
Understand your operation at every level. Track technician performance, inspection volume, response patterns, and customer revisit patterns across all locations.
- Technician performance metrics
- Inspection volume and response tracking
- Custom report builder (5-step wizard)
- Multi-location comparison and regional breakdowns
- Follow-up status tracking
Workflow
From Finding to Follow-Up
See how Intertrak routes inspections through service managers into immediate customer work or automated follow-ups.
Templates
Inspect Your Way
Start with industry templates or build your own. Every template is fully configurable to match your workflow.
Multi-Point Vehicle Inspection
Brakes, tires, fluids, belts, filters, and suspension checks with pass/fail/needs-attention for each item.
Pre-Delivery / Recon Checklist
Body condition, paint, interior, electronics, and road-test results. Photo-document every finding before handoff.
RV Seasonal Readiness
Roof and seals, plumbing winterization, LP system, battery health, slide-outs, and appliance function checks.
Trade-In / Acquisition Assessment
Frame and undercarriage, accident history markers, mechanical condition, cosmetic grading, and estimated repair costs.
Plus custom templates, CSV import, and AI-powered template extraction from existing checklists.
Platform Highlights
Core capabilities included across all paid plans.
FAQ
Frequently Asked Questions
Common questions about how Intertrak works and what it can do for your business.
See the Platform in Action
Tell us about your operation and we'll guide you through onboarding, template setup, and team rollout. Or try the platform free at inspect.intertrak.app — no credit card.